Enterprise AI you can trust.
Trust & Compliance
Sloancode AI is built with security, privacy, responsible AI, and operational accountability at its core—so you can innovate with confidence.
- Security by Design
- Privacy by Design
- Operational Resilience
Security by design. Governed by policy. Built for accountable AI.
Our Approach
Trust by Design
Trust is not a feature added after deployment. It is an architectural and operational requirement across the Sloancode AI platform and our Industry Clouds.
Security by Design
Security controls are built into our platform, applications, infrastructure, integrations, and operations.
Privacy by Design
We limit unnecessary access to information and support appropriate controls for collection, use, retention, and deletion.
Responsible AI
AI operates within defined workflows, permissions, policies, and business rules with human oversight and accountability.
Operational Resilience
Monitoring, incident management, recovery controls, and operational safeguards help ensure service continuity and platform reliability.
Data protection across the platform
Protecting Your Data
We use multiple layers of technical and organizational controls to protect your data throughout its lifecycle.
Learn more about our security practicesEncryption
Data in transit and at rest is protected using industry leading encryption.
Tenant Isolation
Customer environments are logically isolated to prevent cross-tenant access.
Access Control
Role-based access and least-privilege principles limit access to what's needed.
Secure Integrations
APIs and services are connected through secure authentication and validation.
Monitoring & Detection
Continuous monitoring helps identify, investigate, and respond to potential threats.
Logging & Auditability
Important events and actions are logged to support review, audit, and accountability.
Backups & Recovery
Backups and recovery processes help protect against data loss.
Environment Separation
Development, staging, and production environments are strictly separated.
Vulnerability Management
Ongoing vulnerability assessments and security testing help reduce risk.
Responsible AI
Humans Remain in Control.
AI operates within defined workflows, permissions, policies, and business rules with human oversight and accountability.
Controlled AI Actions
AI agents operate through authorized tools and workflows, not unrestricted access.
Human Oversight
Workflows can include human review, approval, escalation, and intervention.
Model Governance
Models, prompts, tools, and policies can be managed through controlled configurations.
Permission-Aware
AI respects user, role, tenant, and workflow permissions at every step.
Auditability
Important AI-assisted actions can be logged for operational review and accountability.
Guardrails
Business rules, validation, and safety controls constrain AI behavior within intended boundaries.
Our Principles
- AI operates within defined authority.
- Sensitive actions have appropriate safeguards.
- AI activity is accountable and auditable.
- Customer data stays protected.
- Humans remain in control.
Compliance
Governance Across Every Interaction
Privacy & Data Governance
We are committed to protecting personal and business information through strong governance practices.
- You retain ownership of your business data
- Access is restricted and need-based
- Data minimization and purpose limitation
- Retention and deletion governed by policy
- Third-party providers are managed responsibly
Voice & Communications
We support trusted customer interactions across every channel.
- Consent and preference management
- Opt-out (STOP/HELP) support where applicable
- Communication logging and traceability
- Recording disclosures and retention controls
- Channel-specific policies and security
Payment Security
We integrate with leading payment providers to help protect sensitive transactions.
- Provider-hosted, tokenized payment options
- Minimized exposure of payment credentials
- Secure payment workflows and APIs
- Provider compliance responsibilities
- Transaction monitoring and fraud protection
Industry Clouds
Industry Cloud Trust
Security and governance that extends into your industry workflows.
Restaurant AI
Customer interactions, ordering, payments, POS, delivery, voice, and restaurant operations.
Learn more
Field Services AI
Scheduling, dispatch, technician activity, service records, and customer communications.
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Facilities AI
Assets, work management, vendors, maintenance, and facility operations.
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Construction AI
Projects, contractors, documents, approvals, communications, and field operations.
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Property Management AI
Properties, residents, maintenance, vendors, communications, and operational workflows.
Learn morePolicies, documentation, and resources.